It’s been quite the year hasn’t it? When COVID first hit, like many, I was fearful that my consultancy business could be in real trouble. Having lived through several recessions, I knew how vulnerable such services can be to the cost-cutting pencil. But I was not going down without a fight. I already had …
Pinch of Thought – How COVID kicked my butt into action Read More »
If you’ve been following me for a while, you’ll know I am a keen surfboat rower. One of the toughest parts of a surfboat race is rowing onto a wave. The aim is to ‘catch’ a wave (like a surfer) as the boat enters the ‘wave zone’ near the beach. Rowing onto a wave is …
Now’s the time to bring out the greatness in others My favourite definition of leadership is “the role of a leader is to bring out greatness in others”. I was reminded of this recently when watching a documentary about George Martin. A gifted musician, producer and composer, Martin was better known as ‘the Fifth Beatle’. …
If you enjoyed my recent article, ‘Why you need to develop a First-Rate Intelligence’, I think you’ll also value the response I received from one of my readers. Mike Harwood is a former RAF Pilot who rose to become a senior officer and the Head of British Defence Staff in the US. He now runs …
A lovely addition to ‘Why you need to develop a First-Rate Intelligence’ Read More »
Modern life is crazy busy – it’s hard to stay in control. Making time for your own development can become impossible. As a result, you get disappointed in your lack of personal growth. Each week seems like Groundhog Day! I know what that feels like. It sucks! I love helping people. In fact, I’ve helped …
Looking for a 2020 success plan? Join my Business Mastermind Group Read More »
Make 2020 the best decade of your career and life I want to use this article to help you make 2020 the best decade of your career and life. Sound good? Who doesn’t want that? But where to start? This is where the ideas behind Second Half Hero come in. I’d like …
Ready to create the life you desire and deserve? Time to unlock your Second Half Hero Read More »
I wrote recently about the power of connection. In an ironic twist, today my internet connection went on strike – predictably at a supremely inconvenient moment. Vodafone, naturally decided to play dead too, rendering mobile useless. This created a farcical ‘signal quest’ as I ran like an addict from café to café, “do you have …
AN INVITATION TO JOIN MY 2020 BUSINESS MASTERMIND GROUP The start of a new year is a great time to plan for your professional success and personal growth. But turning plans into results can be hard. It’s easy to get stuck or lose your mojo along the way – especially if you often work …
Launching my Business Mastermind – and I’d love you to apply for a place Read More »
I’ve had several almost identical conversations about customer retention in the last few weeks. One was with the head of a global cybersecurity business, another the GM of an Australian SAS provider. Both are finding it increasingly challenging to keep existing customers. My final conversations were with many people at RETAIN – a conference …
Turn up the Human Touch to boost Customer Retention Read More »
Fed up with dull leadership training? Bored of ho-hum year end celebrations? It’s time to get your team out of the office and onto the water. Take the Surfboat Challenge. This is a one-day team-building experience that gets your people working and playing together whilst also learning some great leadership lessons. Learning Outcomes include; improved …
Is your team ready to take the SURFBOAT CHALLENGE? Read More »
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