is derived from our Intelligence
(Education, Knowledge, Theory, Instinct …). Using the contemporary idea of us having not one, but three brains (Head Brain, Gut Brain, Heart Brain) this is Head Brain. It’s about what we think.
In a sense this is the least important of the three elements. We no longer struggle for ideas or information – we are overwhelmed with both. Traditionally, we have prized this enormously. But in the modern context, it’s less important. We now live in the ‘Fourth Industrial Age’, the ‘Ideas Economy’ or (my favourite), the ‘Imagination Age’. The value we bring to our employer, staff and clients resides far more in how we create meaning and connection than in the raw horsepower of our intelligence.
is most powerful when we turn it into Wisdom
. Again, it’s a value-adding process. Experience unexamined (e.g. doing the same job thoughtlessly for 20 years) is less valuable than experience that is contemplated, refined and transformed into Wisdom. In my model, the processes include application, pragmatism, perspective, adaptation and world-view. Most importantly it includes Intuition. This is the Gut-Brain. Neuroscience now tells us that the 100 million neurons in our gut help us to ‘know’ as well as ‘think’. We’ve all had times when we either did or didn’t act on our gut instinct and found over time that we were right or wrong to do so. Indeed, Colin Powell in his 40-70 rule berates leaders who wait until they have all the information before they act as too slow!
is quite simply about our Humanity
. That’s a big word – perhaps the biggest of all. The great news is that bringing our humanity into work is not-only good for us, the people we lead, our clients and our customers. It’s also good for business. It’s about our Heart Brain and how we ‘feel’. We now know that we ‘feel’ emotionally before we ‘think’ rationally. Our first response is always emotional (hurt, joy, fear, anger). Once we get this, it’s easy to see why mastering our emotional intelligence is so important.
Clients value consultants and mentors who genuinely connect with them at a human level. They don’t want dry academic theory. They want smart people who can help them to grow and succeed in the reality of their busy, stressful and chaotic lives.
In the same way, teams are looking for leadership, not expertise. A recent survey of Australian leaders by Six Degrees pointed to a big disconnect here. The employees interviewed valued leaders who demonstrated great interpersonal skills who could build teams. Their leaders valued hard work and a track record of success as most important (ranked 9th and 11th by their teams).
My model outlines just some of the many qualities, traits and characteristics that we can use to bring our humanity to life. They are not all positive, but that’s part of their power. Things like our fears, biases and failures are part of being human, so we need to acknowledge them.
Putting this into action in your world
I’ve completely changed the way I go to market in response to this shift. I take more time to connect. The keys to bringing our Essence to life are Empathy, Vulnerability and Intention. So it’s less about content and more about making the time and space to connect. That's the foundation for genuine growth and learning, and therefore commercially potent.
I believe this shift to be extraordinarily empowering. For too long we have over-praised and over-promoted intelligence alone. The conditions are now ripe for anyone with the courage to bring all of themselves to the party to succeed. Indeed it’s an imperative.
So what are you waiting for? It’s your TIME TO SHINE